Terms and Conditions

The following Terms and Conditions apply to all bookings made on this website. We kindly ask that you take a moment to read them prior to making a Booking.

1. Scope of Service

This website, www.bookhomestay.in act only as an intermediary agent with only the role of a mediator. Even if you make a booking through us, the contract will be between the supplier and you and the general travel and contractual terms and conditions of the supplier shall apply. We are not a party to the contractual relationship.
These terms and conditions are subject to occasional changes and apply to all our services.
By using our website, you confirm that you have read, understood and agree to these terms and conditions, as well as the privacy policy.

2. Bookings

All reservations are subject to availability.We shall also have the right to require full payment in advance. The booking are confirmed only after the successful payment.

3. Charges

The prices displayed on the Websites are an average per night per person until a rate is selected. Any meals, service or tax are included only if specified. A minimum length of stay, deposit, cancellation charge and other conditions may apply to certain rates, as specified. Once a rate is selected on the Websites, the total for your requested stay shall be displayed on the reservation summary. Prices shall be charged in the local currency.

4. Check-in/ Check-out Requirements

Guests are required to confirm their identity by providing their booking reference, their passport/identity card/driving licence. If guests are travelling from outside India, we are also obliged by law to require guests to provide the number and place of issue of your passport/identity card and details of their next destination. These records will be kept for at least 12 months and may be disclosed or made available for inspection by any police officer or as otherwise required by applicable law in connection with the prevention or investigation of crime. The information above may be requested for each member of your party over the age of 18 and we reserve the right to refuse entry to persons who cannot provide the information set out above.

Guests may check-in at any time from 2.00 p.m. on the scheduled day of arrival.

Departure time is by 12.00 noon (unless a later departure is stated as part of your Booking). Late check-out after this time can be requested subject to availability and will be charged at an hourly rate at the discretion of the Homestay.

Rooms are subject to maximum occupancy rules set by the Homestay.

5. Payment

We accept the following methods of payment: credit cards/Debit card, netbanking.

All outstanding charges must be paid for in full on check-out from the Homestay.

6. Cancellation Policy and No Shows

Homestay being booked may have their own cancellation policy and may charge user accordingly.

Cancellations can be done online as well through our call.
Only those cancellation requests which are made either online or on the phone shall be entertained. This website shall not be liable to entertain any cancellation requests made directly to the homestay without intimating us and also through any other medium including, but not limited to, SMS or e-mail.

If you don’t show up at the homestay, you’ll still be charged the entire amount.
Refund would be credited via the same mode as used while making the booking.

7. Changes or Cancellation by the Homestay

Sometimes we may need to cancel your Booking. In such circumstances you will be given a full refund but we shall have no further liability to you arising out of such cancellation. We will, however, use reasonable endeavours to try and re-locate any confirmed Booking cancelled by us to an alternative location similar in standard to the Homestay.

8. Damage

We reserve the right and you hereby authorise us to charge your credit or debit card for any damage incurred to your room or the Homestay during your stay or for any items that are missing when you leave.

9. Parking

Where a Homestay has its own car park, there may be a charge and/or limited spaces available and space may not be available for the duration of your stay. Terms and conditions may also apply to car park use. Cars and their contents are left at the owner’s/customer’s own risk. We do not accept responsibility for loss or damage.

10. Guest Behaviour

Guests are requested to conduct themselves appropriately at all times and to comply with homestay procedures and/or requests with regard to conduct and respect for the property of the Homestay, its employees and guests and their health and safety. Guests are requested not to disrupt the comfort and enjoyment of other guests, the smooth running of the Homestay, or cause offence to other guests or our members of staff. We reserve the right to refuse accomodation or services or remove you and members of your party from the Homestay if, in our reasonable opinion, we consider this provision to have been breached. Where this is the case shall have no obligation to refund you for lost accommodation, other services or any other loss or expense incurred.

11. No Smoking

Guests are not permitted to smoke in rooms or public areas.

12. Children

All children (a person under 18 years of age) staying at the Homestay must be accompanied by an adult and must be supervised by an adult at all times.

13. Pets

Guide dogs are accepted with prior arrangement at the Homestay’s discretion, but otherwise no pets are allowed at the Homestay.

14. Personal Information

All personal information stored and used by us is done so in accordance with our Privacy Policy.

15. Force Majeure

This website accepts no liability and will not pay any compensation where the performance of its obligations is prevented or affected directly or indirectly by or as a result of force majeure or any circumstances beyond its reasonable control including, but not limited to, flood, earthquake, extreme adverse weather conditions, natural disasters, other acts of God, acts of terrorism, fire or failure of electric power, gas, water, or other utility service, plant machinery, computers, vehicles or any collapse of building structures.

16. Limitation of Liability

This website will not be responsible for the loss or damage of any property left in the Homestay.

The website will not be liable for any indirect, consequential or pure economic loss or any loss of profit, goodwill or opportunity (whether caused by the negligence of the Homestay, its employees, contractor or agents or otherwise). The website’s total liability shall not exceed the value of the charges received by it under the Contract.

Nothing contained in the Contract or in any other document referred to or incorporated in it shall be read or construed as excluding any liability for death or personal injury caused by the Homestay’s negligence or liability for fraud or fraudulent misrepresentation.

17. Governing Law and Jurisdiction

The Contract and any non-contractual obligations arising in connection with it are governed by Indian law.

18. Web Site Information

While all reasonable efforts have been taken to ensure the accuracy of information on the Websites, the website does not accept responsibility for errors or omissions and reserve the right to amend, cancel or vary any of the arrangements featured on the Websites without notice. Please note that in certain circumstances, generic photographic images have been used to represent the general style of a particular product or homestay.

The content of the Websites is the copyright of www.bookhomestay.in, and may not be copied, reproduced, published, distributed or amended for any other purpose without our prior written consent.

Trade marks used on the Websites are the property of the respective owners. Hyperlinks to third party websites are provided for your convenience. We cannot accept responsibility for the content or use of third party sites.

Have a wonderful stay.